The Role of Work-Related Stressors through Organizational Commitment and its impact on Innovative Behavior in workers of Information Technology Companies in Karachi – Pakistan

Authors

  • Syed Kashif Hasan Karachi University Business School, University of Karachi
  • Omar Ahmed Shaikh Karachi University Business School, University of Karachi
  • Syed Shoaib Raza Rizvi Iqra University Karachi, Pakistan

Keywords:

Innovative behavior, Role Ambiguity, Job autonomy, Job demand, Organizational commitment, Colleague Support, Supervisor Support

Abstract

Purpose

This study looks at the relationship between innovative work practices and organizational commitment in the setting of Pakistani IT professionals in Karachi. By investigating the effects of work-related stressors on organizational commitment and the ways in which job demands, role ambiguity, peer and supervisor support, and job autonomy affect employees' loyalty, this study aims to close these disparities. Furthermore, the study intends to examine the relationship between employees' dedication and their inclination toward creative work practices, with a focus on IT professionals in Karachi, Pakistan.

Methods

The study investigates how organizational commitment is impacted by job demands and resources, using a deductive approach, a postpositivist philosophical approach, and PLS-SEM analysis on data from 238 participants.

Results

 Our findings, which show a positive correlation between organizational commitment and support from coworkers and superiors, highlight the importance of supportive work environments. Notwithstanding the favorable correlations noted, difficulties arise with respect to the detrimental impacts of job demands and position ambiguity on job performance and organizational commitment. Interestingly, job demands have a negligible detrimental effect on commitment, but role ambiguity emphasizes how important it is to clearly define job tasks and responsibilities in order to promote commitment. These observations highlight the vital role that organizational commitment plays in helping the IT industry adjust to new and creative work practices as they emerge.

Novelty

This study provides important insights into the intricate interactions between organizational commitment, job demands, and innovative work practices among IT workers in Karachi, even as we acknowledge the limits posed by our sample size.

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Published

2024-05-15